Last Updated: 27-07-2025
At TopSkill.ai, we are committed to providing quality learning experiences. However, we understand that sometimes a course may not meet your expectations. Please review our refund policy below:
1. Eligibility for Refunds
You may request a refund under the following conditions:
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The refund request is made within 7 days of the course purchase.
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You have not completed more than 20% of the course.
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You have not downloaded any resources, certificates, or completed assessments.
2. Non-Refundable Situations
We do not offer refunds in the following cases:
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Requests made after 7 days from the purchase date.
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If the course has been partially or fully completed.
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Downloadable content (eBooks, PDFs, templates) or bundled course offers.
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If a certificate has already been issued.
3. How to Request a Refund
To initiate a refund:
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Email us at info@topskill.ai with your:
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Full Name
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Course Name
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Date of Purchase
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Reason for Refund
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Our support team will review your request and respond within 3-5 business days.
4. Refund Method
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Approved refunds will be issued to your original method of payment (credit/debit card, UPI, net banking, etc.).
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Processing time may vary depending on your bank or payment provider (typically 5-10 business days).
5. Right to Refuse Refund
TopSkill.ai reserves the right to refuse a refund if the request does not meet our policy conditions or if fraudulent activity is suspected.
6. Need Help?
If you have any questions regarding your purchase or the refund process, feel free to contact us:
📧 Email: info@topskill.ai
📞 Phone: +91-8431222743
📍 Address: 6th Cross, KPCL Layout, Kasavanahalli Main Road, Bangalore, Karnataka, India – 560035